TwoClarity over complexity
Approval software should be understandable on day one. We avoid feature bloat and design for the workflows our customers actually run—not theoretical enterprise edge cases.
About us
We build approval workflows that teams actually follow
TwoPass was founded in 2019 after our founders spent years watching mid-market companies struggle with informal approval processes—email chains, shared drives, and spreadsheets that broke under audit pressure. We set out to build software that enforces structure without slowing people down.
Our mission
Make every critical approval traceable and on time
Organizations grow faster than their internal processes. What worked for a 50-person company—asking a manager over Slack—becomes a liability at 500. We believe structured two-stage review is the right default for purchase requests, policy changes, vendor onboarding, and executive sign-offs.
Our platform doesn't replace judgment. It ensures the right people review the right items, that nothing skips a required checkpoint, and that there's a complete record when auditors, boards, or customers ask questions.
Principles that guide our product and partnerships
Honest implementation timelines
Most customers are live within two to four weeks. We tell you upfront what configuration, integrations, and training your rollout requires—no surprise professional services bills.
Security as a baseline
Your approval data is business-critical. We invest in encryption, access controls, and infrastructure monitoring because it's the cost of earning your trust—not a premium add-on.
Responsive support
When an approval is stuck, operations don't pause. Our support team targets same-business-day responses for standard accounts and priority handling for enterprise customers.
Seven years of focused product development
2019 — Founded
TwoPass incorporated in Oregon. Initial product focused on purchase order approvals for regional distributors.
2021 — Platform expansion
Launched configurable workflow builder, SSO integration, and audit export features. Customer base grew to 60 organizations.
2023 — Enterprise tier
Introduced advanced routing rules, API access, custom SLA policies, and dedicated customer success for accounts over 200 users.
2025 — Today
180+ organizations on the platform. SOC 2 Type II audit in progress. Continued investment in analytics and integration ecosystem.
The team behind TwoPass
We're a team of 34 people across engineering, customer success, and go-to-market—mostly remote, with our headquarters in Portland.
Elena Liu
Co-Founder & CEO
Former operations director at a regional logistics firm. Led TwoPass from initial concept through Series A.
Marcus Reid
Co-Founder & CTO
15 years in enterprise SaaS engineering. Previously built workflow systems at a Fortune 500 procurement vendor.
Jennifer Walsh
VP Customer Success
Leads onboarding, training, and ongoing support. Background in change management for finance transformations.
Andre Patel
VP Sales
Manages commercial relationships with mid-market and enterprise accounts. Based in Chicago.
Want to learn more about how we work?
Our solutions team is happy to walk through our product roadmap, security practices, and customer references relevant to your industry.
Get in touch